FAQs

 
 
 
 
 
 
We want you to feel comfortable working with us, so we’ve proactively
answered common questions for your convenience.

Candidates FAQs

We want you to be comfortable partnering with us, so we’ve proactively addressed common questions about our job search for your convenience.

 

 
We have a national footprint with more than 600 recruiting centers throughout the U.S., including Alaska, Hawaii, and Puerto Rico.

 

With more than 40 years of combined experience, our team understands what hiring managers are looking for and how to position candidates for success. We work closely with clients across a wide range of industries, allowing us to provide accurate guidance on job requirements, expectations, and preparation.

 

Our recruiters take a hands-on approach offering training, coaching, and support whenever needed to help you succeed in both short-term and long-term roles. We focus on making the hiring process clear, efficient, and supportive, so you can feel confident every step of the way. 

 
 

We aim to make the process as simple and convenient as possible. You’re welcome to visit one of our offices to meet with a representative in person, or you can complete the process online if that’s easier for you. 

 

To begin digitally, create an account through our secure portal and provide your contact information. From there, you’ll be able to upload your résumé and start your job search right away. 

 
We offer a few different options here When you’re first asked to create your OTS account online, you’ll be able to upload your résumé right away. You can also email it directly to our representatives once you’re in our system. Or, you can bring it by one of our offices to go through it with a recruiter first. Your call!

The process starts with a phone screening, after which you’ll be invited to participate in either an in-person interview or a virtual interview via Teams or Zoom.

 

Once you complete registration and speak with a recruiter, we review your skills, experience, and work preferences. Our team then matches your profile with open positions in our system and presents opportunities that align with your background. We’ll also discuss each role with you to ensure it’s the right fit before moving forward.

 

Skills assessments are assigned based on your experience and the roles you’re being considered for. They help us verify your proficiency and ensure you meet the specific requirements of the position.

 

For any questions or guidance, please reach out to us by phone. Our dedicated staff will work with you patiently to ensure you fully understand everything and feel completely comfortable.

 

Employer FAQs

That’s why we’ve compiled several of the most common questions we receive in anticipation of your own pressing needs.

Our business is truly nationwide, which means we’re ready to put resources in place for you at a moment’s notice. We continue to expand our operations across the country as demand for our recruiting solutions grows. No matter your temp or direct-hire need, our national service can fill it.

 
We are a 24/7 workforce management partner dedicated to solving your biggest temporary staffing and executive search challenges, period. When we say “full service,” we mean full service. Not only do we handle every aspect of the hiring process from screening through training, we make sure our associates are following through on the job. Our team will do whatever’s necessary to offer you the right solution and overcome any obstacle. This includes our company leaders, who stay actively involved in day-to-day client matters from the moment our services begin. In short, we’re hands-on, always available, and dedicated to your complete satisfaction.

Our services span a wide range of fields and positions. While much of our client base lives within the light industrial market, we’re constantly expanding our reach into other areas that require similar staffing needs. Our temp specialties include, but are not limited to, the following areas: warehousing, manufacturing, construction, clerical, distribution, production, assembling, waste, machinery operation, quality control, logistics, technicians, retail, hospitality, events, call centers, and property management. A sampling of our executive recruiting expertise also includes the following: accounting, administrative, creative, C-level, HR, hospitality, sales, and IT.

The answer is fast. Our industry experience and contacts combine with our 24-hour availability to offer the quickest turnarounds on the market. We understand that needs can pop up unexpectedly, which is why we pride ourselves on being ready for anything. We’ve even filled high-volume, short-notice orders in a matter of hours. So, you can feel confident knowing we’re not about answering machines or automated agents.  Every member of our team top to bottom is at your disposal whenever you need them.

Absolutely! We can support your workforce in terms of both variety and volume. Whether you’re looking for short-term temp staff or longer-term direct hires, we’ll assess your needs and tailor the right solution for your business.

 
 

We perform a rigorous background check and screening process for every single candidate. Despite our thorough vetting, we recognize that even the most attractive hires ultimately may not fit for one reason or another. Not to worry. Because superior customer service is our M.O., we’ll first attempt to find a sustainable solution by working with them directly. If this doesn’t resolve the issue, then we’ll immediately find a replacement based on our learnings from that experience.

 
 

As a client, you’ll have a direct line to your dedicated sales representative. Email or cell, day or night, our people are ready to take care of you how and when you need them.

 
 

Start gaining access to opportunities by registering with us today!